Refund policy
All products sold on our store are non-returnable and non-refundable once delivered.
Due to the nature of our products and hygiene and safety standards, we do not accept returns, exchanges, or refunds under normal circumstances.
Returns will not be accepted for:
Opened or used products
Items damaged after delivery
Change of mind purchases
Incorrect usage or storage by the customer
If you receive a product that is:
Damaged in transit
Defective on arrival
Incorrect item delivered
You must contact us within 48 hours of delivery with:
Order number
Unboxing video or clear photos
Description of the issue
After verification, we may offer a replacement at our discretion.
We reserve the right to refuse any claim that does not meet the above conditions.
By placing an order, you agree to this non-returnable policy.